What are the benefits of buying from Gemwow.com?Information: You get information that are accurate and more complete than any one sales rep could ever explain or know. Our experts are on hand to give you advise if you need them.The pictures have "integrity" in that they reflect the real thing.You get what you see.
Selection: You get a vast selection of goods at one site.
Savings: You get prices that are the MOST competitive for qualitiy goods on the net. We cannot be the cheapest for every item but across the board we provide the LOWEST prices daily and consistently.
Freedom and Time: You buy and sell when you want, what you want, where you want. That's freedom and tremendous amount of time saved so you can have more time to enjoy yourself more.
Prizes and Rewards: Gemwow.com appreciates your business.The more you buy the more redemption points you will get. You deserve to be rewarded from time to time with prizes and rewards that we have in mind for you. As an example, the mileage points program accumulates points for you so you can receive free airtickets from our national air carrier, The Thai International Airways.
Community: As we our membership grows we will be organizing activities for all of you meet online and in real life to share your experiences and knowledge. We think you are part of our community who share a love of natural things ( yes, especially beautiful gems and crystals ), love of people and love our environment. By sharing we can enjoy the moment more, learn from each other, appreciate each of our individualities and differences.......WOW, what a nicer world this would be.
Control: You have control over your actions and switch on or off anytime. No sales persons following you around. We never send unsolicited emails or disturb you.
^ Back to Top How can I buy from Gemwow.com? Login in. Click on "Add to cart" button.Tell us where to ship. Make payment through Paypal.
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Can I negotiate prices and terms online? Yes.
^ Back to Top Can I consolidate my purchases from different vendors in one shipment? Yes, if the terms of payment of vendors donot conflict and the size and weight of the items permits.
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How is gemwow.com different from other gem and jewelry websites? Most websites provide information and sell goods. Gemwow does both and more.
Most sites are modelled as a "store concept" ( one to many) which usually limits you in many ways. Gemwow.com is modelled like a "marketplace" ( many to many) allowing greater variety of goods, better use of resources, more flexibilty to conduct business with more players, the magnitude and scale of business is just potentially so much greater and designed to evolve by itself.
^ Back to Top What are Smileys? Smileys are "yellow round smiling faces" logo to indicate the quality of the listed goods for sale.
Five Smileys indicate the highest and best quality, finest in so many ways, a must buy category if you can afford it. Very seldom will you see a Five Smiley Award.
Four Smileys is distinction category, fine in so many ways, top class and probably rare and unique.
Three Smileys is solidly good, above average, can be proud owner.
Two Smileys is commendable. Certain aspects of the item is special.
One Smiley is worthy of notice particularily for its finer points.
^ Back to Top How important is the "Smiley Logo" for the buyer? Very important. Because gemwow.com considers its Smiley Logo very seriously. You wil notice that there are not so many posted. Smiley's are given with careful considerations and only awarded to an item if it truly merits it. If you see a Smiley Logo, you can count on it that it is special.
^ Back to Top Can I pay with my credit card? At the moment, the laws in Thailand are not in favor of e-commerce with credit card payments. Due to numerous fraudulent cases, Thai banks require a substantial security deposit and a "no questions asked refund" policy from each vendor. We apologize and suggest you use Paypal until a better solution can be found.
^ Back to Top What happens if I am unhappy with my purchase after I receive them? Inform us by email and we will tell you how to ship the goods back. The goods should be in their original condition when sending it back. When we receive the package, a refund will be made to you minus any import duties that maybe levied by Thai Customs.
^ Back to Top What is a "Buyer Mekong Member"? Person who has bought US dollars 2000 within the year ( over a 12 months period ) will receive a 6% discount on purchases and still enjoy the benefit of our redemption program.
^ Back to Top What is a "Buyer Naga Member"? Person who has bought US dollars 20,000 within the year ( over a 12 months period ) will receive a 12% discount on purchases and still enjoy the benefit of our redemption program.
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Trade Buyer FAQ's
What is a "Business to Business Trade Member"? Person or entity who deal in the business daily and buys or sells in quantities on a regular basis. These member buy in "bulk" and receive generous discounts.
^ Back to Top What are the benefits of a Trade Member? 1. Trade members can save alot of travel time and expenses.
2. Overview of a large selection of goods in one setting.
3. Benefit from the collective strength of buyer and sellers convening together for the very purpose of conducting trade.
4. The ability to reach a diverse group of private consumers, collectors, museums, educators , traders, manufacturers,
retailers in a single marketplace.
5. The option of trading as well as buying or selling.
6. Instant pulse on the market prices.
7. Tap a pool of experienced and knowledgeable experts and get live responses and information.
8. Can negotiate prices quickly and efficiently without time consuming phone communications and fax exchanges.
9. Build an online business and reputation with minimal costs.
10. Participate in joining with retail jewelry stores in promotional events and exhibitions.
11. Become a resource provider to Gemwow.com
12. Become a reseller and earn good commissions working from your home.
13. Inventory and sales information on your fingertips 24 hours aday.
^ Back to Top Can a Trade member get goods on consignment from Gemwow.com? Yes, if you provide us the information to establish your credit worthiness.